Shipping Process

Standard shipping is 5 – 7 business days. Delivery time refers to business days only. Orders placed on Monday-Friday, excluding holidays, will be shipped within 24 hours pending availability and credit card verification. All orders placed on Saturday and Sunday, will be processed on the following Monday. All orders are shipped through FedEx. A shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package in order for you to track the status of your item.

Expedited Shipping and Backorders

Expedited shipping can be requested at additional cost. Please email customercare@delawarecrossing.co for information on expedited shipping options. Backordered items will be shipped as soon as they become available. For questions regarding your backorder, please contact customercare@delawarecrossing.co. 

Billing Terms And Conditions

Acceptable forms of payment include Visa, MasterCard, American Express and Discover credit cards.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the sale of certain items without notice at any time.

Products are available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns and Exchanges Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns and Exchanges Policy. For questions regarding our Terms And Conditions, please contact customercare@delawarecrossing.co. 

Returns And Exchanges

Delaware Crossing Co. accepts returns for refund (excluding shipping and processing charges) on purchases made directly through the company website as long as the returned product is not visibly worn or damaged. For a refund, the original packing slip and invoice must be returned along with the product within 30 days of purchase. The refund will be made in the original form of payment. Please note that for credit to your credit card, it may take up to one full billing cycle for the credit to reflect on your statement.

All sale items are offered as final sale only.

A return label is included in your package. The cost of shipping will be deducted from your refund. If you do not have the packing slip, please include the following with your return:

  • Your Name and Billing Address
  • The Original Purchase Price
  • The Approximate Date of the Purchase

If the item was a gift, the name, address, and zip code of the person who placed the order.

Please send products back to: Delaware Crossing Co. Fulfillment | 15919 Industrial Parkway Cleveland, OH 44135

Privacy Policy

Welcome to the official website for Delaware Crossing Co. We know your right to privacy is important, especially online. This privacy policy has been created to answer any questions you may have regarding Delaware Crossing Co.’s data collection and protection policies.

What information is being collected at DelawareCrossing.co?

The only personal information collected is information you give us. In an effort to grow our community online and complete the requested services, we may ask you to submit information. This information will be used to provide you with information about online events, promotions, discussions, and other related information. You do not have to provide this information – we only ask that you do so that we can better communicate with you and provide the services requested in the most efficient means! Additionally, when you offer your personal information and/or choose to participate in our online community, we use your information to personalize and customize web pages and promotions from us to you. We ask that children under 18 do not submit their information. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), www.delawarecrossing.co does not knowingly collect information from children. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Delaware Crossing Co. will never knowingly collect personal identifiable information from persons thirteen years old or younger.

How is the information collected at www.DelawareCrossing.co used?

We only use your personal information to provide the services, products, or information you request, and to process and complete such requests and any related transactions. We will not sell your personal information. Under no circumstances will Delaware Crossing Co. sell your information to third parties or any commercial entities. Delaware Crossing Co. may share information that you voluntarily provide us with like-minded organizations committed to like-minded principles. Delaware Crossing Co. may provide your email address or other personal information to authorized third parties required to deliver a particular service. These third parties may not use said information for any other purpose than to carry out the services they are performing for Delaware Crossing Co.

We may send you confirmations, receipts, updates, alerts, and support and administrative messages and otherwise provide you with information or services you request or that we think will be of interest to you, such as sending you information to keep you informed about various events, promotions, products, and resources.

Is my information secure?

Protecting information you provide is important to us. Delaware Crossing Co. makes every effort to protect your information from the moment you enter your information to when it is stored on our secure servers. www.DelawareCrossingCo.com uses a secure socket layer (SSL) – with the highest level of encryption commercially available – on pages where online visitors register or make a secure online donation using their credit card. Strict security measures are in place to protect the loss, misuse and alteration of any and all information pertaining to www.DealwareCrossing.Co.

www.DelawareCrossing.Co uses a secured/encrypted server for online credit card donations. The online purchase form is in compliance with FEC regulations. Delaware Crossing Co. has put in place appropriate physical, electronic and managerial procedures to prevent unauthorized access.

www.DelawareCrossing.Co links to other sites. Our site may contain links to other websites and servers. Delaware Crossing Co. does not bear responsibility for privacy policies or content on linked websites. Because Delaware Crossing Co. has no control over the websites we link to, you agree and acknowledge that the Delaware Crossing Co. is not responsible for the availability of resources or external sites and does not endorse and is not responsible or liable for any content provided therein. Accordingly, you also agree and acknowledge that Delaware Crossing Co. will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance of any such content, services on or through any such site or resource or goods. We encourage you to read the privacy statements on each website you visit. Delaware Crossing Co. provides links to original articles or images written and maintained by third parties. These links are provided as a convenience and do not imply a claim of ownership in that content.

How do I contact Delaware Crossing Co.?

If you have any questions, comments or concerns please contact Delaware Crossing Co. by e-mail at customercare@delawarecrossing.co.

Will this privacy policy change?

We have no intentions to make changes to this privacy policy, though we do reserve the right to revise or update this privacy policy at any time. We will indicate any updates in policy at the top of this page.

3rd Party Advertising Cookies Opt-Out

Delaware Crossing Co. is dedicated to providing privacy on the Internet. In addition to developing our privacy policy, we have provided you the opportunity to opt out of future 3rd party advertising cookies.

Delaware Crossing Co. allows third parties to place cookies on our site for advertising purposes. This Online Privacy Statement does not cover the collection methods or use of the information collected by these vendors. These vendors have their own privacy policies and may be members of the Network Advertising Initiative (“NAI”). To remove yourself from some or all NAI member advertising programs, please visit the NAI Opt-Out Page and follow the relevant instructions. Please note that if you delete, block, or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice.

Notwithstanding anything else in this policy, we or a data provider we have engaged may place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address that we may share with a data provider solely in hashed, non-human readable form. To opt-out of these cookies, please go to http://www.aboutads.info/choices.

Why is my Employer Information Required?

When you make a purchase with Delaware Crossing Co., it is considered a contribution to the National Republican Congressional Committee (NRCC). The NRCC is a political committee devoted to increasing the Republican majority in the U.S. House of Representatives. Every time you purchase an item from Delaware Crossing Co., you’re supporting that mission.

Some information must be collected when you make a contribution to Delaware Crossing Co. Because of election cycle campaign laws, Federal Law requires us to use our “best efforts” to collect your name, mailing address, employer, and occupation. Credit card information provided may be stored at the donor’s option. In the event a donor exercises that option, all credit card information will be stored with the Delaware Crossing Co.’s secure third party vendor, certified to PCI Service Provider Level 1, the most stringent level of certification. Any information shared is done at the donor’s own risk.

Contact Us

Have any questions, comments or concerns? Please contact Delaware Crossing Co. by e-mail at customercare@delawarecrossing.co. If you want to track your order, please enter your tracking information into the link provided in your shipping receipt.

 customercare@delawarecrossing.co | 15919 Industrial Parkway, Cleveland, OH 44135